Terms and Conditions
Last updated: 25 November 2025
These Terms & Conditions ("Terms") govern your access to and use of the service called Play Graph AI ("Service") operated by 477 Studio Pty Ltd (ACN 689 194 447) with its registered office at 9 Castlereagh Street, Sydney NSW 2000, Australia ("Company", "we", "us", "our"). By registering for or using the Service, you ("you", "your", "User") agree to be bound by these Terms.
1. Eligibility & Registration
You represent and warrant that you are at least 13 years old (or the minimum age in your jurisdiction) and, if under the age required to form a binding contract in your jurisdiction, that your parent or legal guardian has reviewed and accepted these Terms on your behalf.
If you are using the Service on behalf of an entity (company, organisation, etc.), you represent that you have authority to bind that entity and you agree to these Terms on behalf of that entity.
You agree to provide accurate, current and complete information when registering (or as otherwise requested by us) and to maintain the confidentiality of your account credentials. You are responsible for all activity under your account, whether or not you authorised it.
You must notify us immediately of any unauthorised use of your account or any breach of security.
2. Provision of the Service & Licences
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service in accordance with these Terms.
We retain all rights, title and interest in and to the Service (including all software, infrastructure, content, trademarks, and intellectual property rights) other than your Data (as defined below).
You may use the outputs generated via the Service (the "Outputs") subject to these Terms. Unless otherwise agreed, we do not transfer ownership of the Service, only the permitted licence.
We may modify, update or discontinue the Service (or any feature thereof) at any time — provided that we will endeavour to give you reasonable notice where practicable.
3. Data You Provide & Outputs
"Your Data" means all data, content, materials, visuals, videos, charts, prompts, uploads, and other information you submit to the Service.
You retain ownership of Your Data and of the Outputs generated from Your Data.
You grant us the non-exclusive right to use, reproduce, process, aggregate, anonymise and analyse metadata, interaction logs and usage data ("Meta Data") generated through your use of the Service, in order to improve, develop and operate the Service and related services, provided that such Meta Data does not identify you individually.
You represent and warrant that you have all necessary rights, licences, clearances and permissions to submit Your Data (including for any third-party material) and to allow us to process it via the Service in accordance with these Terms.
You acknowledge that the Service uses artificial intelligence which may produce inaccurate, incomplete or unexpected Outputs. You agree to review, verify and validate all Outputs before relying on or using them for any purpose. We do not guarantee the accuracy, reliability or suitability of any Output and we accept no liability for any errors, omissions or damages arising from your reliance on or use of any Output.
4. Acceptable Use
You agree not to use the Service for any illegal, unlawful, fraudulent or harmful purpose or in any way that infringes third-party rights.
You must ensure that Your Data and your use of Outputs comply with all applicable laws, regulations, industry standards and third-party rights in your jurisdiction (including privacy, intellectual property, export, data-security and content laws).
We may suspend or terminate your access to the Service immediately if we reasonably believe you are in breach of this clause or any other provision of these Terms.
5. Fees, Billing & Cancellation
Use of the Service may be subject to subscription fees or other charges as described on our website or in your order. You agree to pay all applicable fees in a timely manner.
If you cancel your subscription, you will continue to have access to the Service until the end of your current billing cycle. After that your access will terminate (unless otherwise agreed).
Unless otherwise stated, Subscription fees are non-refundable.
We reserve the right to change fees for any renewal term, provided we give you prior notice of such change and you have the opportunity to cancel before the fee change takes effect.
6. Termination & Suspension
You may stop using the Service at any time.
We may suspend or terminate your access (in whole or in part) immediately without notice if you breach these Terms, engage in illegal or harmful conduct, or we reasonably believe you are misusing the Service.
Termination or suspension will not relieve you of amounts owing to us at the time of termination or any payment obligations under any prepaid period.
Sections that by their nature survive termination (e.g., Ownership of Data, Fees, Limitation of Liability, Indemnity, Governing Law) will continue to apply after termination.
7. Intellectual Property & Ownership
You own Your Data and the Outputs derived from it (subject to your rights granted to us under clause 3).
All rights, title and interest in the Service, our software, documentation, website, trademarks, trade names and content not created by you remain our exclusive property or the property of our licensors.
You must not copy, modify, distribute, sell, lease, reverse-engineer, decompile or create derivative works of the Service or any part of it, except to the extent permitted by law or specifically agreed in writing.
8. Limitation of Liability
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to these Terms or your use of the Service is limited to the total amount you have paid to us in the twelve (12)-month period immediately preceding the event giving rise to the claim.
We are not liable for any indirect, special, incidental, consequential or punitive damages (including lost profits, loss of data, loss of business or goodwill), even if we have been advised of the possibility of such damages, except to the extent prohibited by law.
Nothing in these Terms limits or excludes your rights under the Australian Consumer Law or other applicable statute that cannot be excluded (such as for non-excludable statutory guarantees).
9. Indemnity
You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents and affiliates from and against any and all claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or related to:
- your breach of these Terms;
- your submission of Your Data, your use of the Service or Outputs;
- any claim that Your Data or its use infringes or misappropriates any third-party rights;
- your violation of applicable laws or regulations;
except to the extent caused by our gross negligence or willful misconduct.
10. Privacy & Data Protection
Our collection, use, processing and protection of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Service you agree to the terms of our Privacy Policy and consent to our processing of your personal information in accordance with that policy.
11. Feedback
If you provide us with any feedback, suggestions or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use, reproduce, modify, publish, distribute and exploit the Feedback for any purpose without accounting to you.
12. Changes to Terms
We may revise or update these Terms from time to time. If we make material changes, we will endeavour to provide you with notice (for example via email or through the Service). Continued use of the Service after any revised Terms become effective constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you should stop using the Service.
13. Severability & Entire Agreement
If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, that provision will be deemed to be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any other documents referenced herein, constitute the entire agreement between you and us regarding the Service, and supersede all prior or contemporaneous agreements, proposals or disclosures.
14. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales for any dispute arising out of or relating to these Terms or your use of the Service.
15. Third-Party Services and Integrations
If the Service integrates with or links to third-party services, websites or content you agree that your use of those third-party services is subject to their terms and policies, and we are not responsible or liable for those third-party services, their content, their actions or omissions.
16. Warnings & Disclaimers
The Service is provided "as-is" and "as-available" and we expressly disclaim all warranties not required by law. We make no warranty that the Service will be uninterrupted, error‐free or secure, or that results will meet your expectations.
You acknowledge that artificial intelligence is inherently uncertain and may produce flawed outputs. You accept full responsibility for reviewing Outputs and for any consequences of using them.
We are not responsible for any damage, loss or liability suffered by you or any third party arising from your use of, or reliance on, the Service or the Outputs generated by it.
If you have any questions or concerns regarding these Terms please contact us at hello@playgraph.ai.